10 practical time-saving tips for hospitality managers
With exactly 1,440 minutes available in a single day, you would surely think that there is enough time to cover all your daily...
Is Your Hotel Selling Rooms or Experiences?
Selling “experiences” is the key to influencing potential guests when they first consider taking a trip. When travelers are looking for...
Hotels Have a Growing Guest Loyalty Problem … and They May Not Even Know It
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the...
Three Ways Hoteliers Can Increase Direct Bookings Today
With the constant evolution of the bookings landscape and the hospitality industry overall, comes the indefinite anxiety of optimizing...
Data append campaigns for need times
Data append campaigns for need times Every hotel experiences need periods. Whether it is the shoulder season, big group cancellation,...
Hospitality Requires Stepping Into “Character” Like an Actor on a Stage
In the hotel industry we all know how important it is to deliver hospitality, which is the key to a positive guest stay. Otherwise we are...
Why Georgia Is The Next Great Food And Wine Destination
I only had to learn two words in Georgian to enjoy my way around the country: “thanks” and “cheers.” There were other phrases I’d...
Craving M&Ms! Brand, Management, and Strategy
M&MS these are three magic letters to keep as a mantra. M for marque -brand- an image and notoriety that are indispensables to any...
F&B: Which Is More Profitable – Outsourcing or In-House?
Hotel Food and Beverage (F&B) operations increased in revenue value by 4.9% during 2017, according to a report from STR. This is clear...
Hotel Marketing to Millennials
Millennials, defined as people born between 1982 and 2000, now make up the largest living generation. And they are spending more than...
