Georgia to Host International Forum of Innovations for Hospitality and Tourism
Georgia is to host an International Forum of Innovations for the Hospitality and Tourism Industry this fall. This comes after a...
Top 10 Must-Have Hotel Technologies in 2018
According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator....
5 Signs That Instantly Identify Someone With Bad Leadership Skills
Whenever I speak at events across the country, I break down leadership to its most basic and practical form: It's about meeting the needs...
Let’s Revisit This: Are You a WINNER or a LOSER?
The start of a new year brings a higher drive to succeed as goals are made and strategies are set, so it's fitting to revisit what it...
Listen and Do: A Mantra for Keeping Hotel Personalization Simple
Back in 2015, a guest staying at Starwood Hotels tweeted that his room was cold. A few days later, he walked into his room to find an...
A HOSPITALITY DIRECTOR RECOMMENDS WHERE TO STAY
Michael Kerschbaumer is a hospitality professional who began his impressive 30-year career leading teams in the food and drink business....